About this role
We are looking for a Senior Analyst to support the Process Solutions organization by managing service complaints, processing customer documentation requests, and enhancing operational efficiencies. The ideal candidate will have hands-on experience with ERP systems like SAP and Oracle, as well as CRM tools like SFDC.
About Merck KGaA
Science and technology company operating in healthcare, life science, and electronics sectors. Headquartered in Darmstadt, Germany.