Jobs / Merck & Co. / Hatchery Services Associate Specialist

Hatchery Services Associate Specialist

Merck & Co.
SAU - Riyadh - Riyadh (Business Gate) Onsite Customer Support
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About this role

Job Description

As A Hatchery Services Associate Specialist covering the Kingdom of Saudi Arabia, you will be responsible to perform hatchery services support for our customers. You will work closely with the national poultry team to ensure alignment with country objectives.

You will also be responsible to perform regular value-added hatchery audit, solving any issue related to hatchery business in term of devices and perform regular training for the hatchery teams.

Responsibilities:

  • Responsible for performing effective Hatchery business support through tasks for selected stakeholders in particular Hatchery services and consultancy including hatchery devices management and installations.
  • Responsible for performing effective hatchery audits and solving any problems related to hatchery business.
  • Facilitate the process for the key stakeholder throughout updating hatcheries data and monitoring changes in their needs and amending the services according to customer needs.
  • Make the needed analysis on updated hatchery data and advise on relevant solutions and optimization Hatchery business resources.
  • Branding hatchery services packages within the country.
  • Managing and implanting vaccine application procedures SOP’S that meeting and exceeding our company standers.
  • Continual training of hatchery staffs for hatchery vaccines handing and applications.
  • Regular visiting to selected key accounts and customers.
  • Selecting and evaluating relevant Hatchery devices and managing the process of delivery, Installation and periodical maintenance based on ROI formula.
  • Liaise with the poultry team to achieve the hatchery business plans.

Requirements:

  • Bachelor’s Degree in Agriculture Engineering or Animal Science or Veterinary Medicine
  • Has minimum 3 years hatchery experience on performing Hatchery audit, Vaccine handling, storages, and application Monitoring.
  • Has updated hatchery vaccine technologies and Hatchery branding.
  • Has very strong knowledge on bases of devices and able to Adjust, install and maintain the hatchery devices
  • Strong communication, cross-functional collaboration, and problem-solving skills.
  • Fluent written and spoken English & Arabic.
  • Excellent Interpersonal and Communication Skills.
  • Ability and willingness to travel (can be 70%+).
  • Ethics and integrity, awareness of compliance requirements and maintaining confidentiality as normal way of working.

Required Skills:

Communication, Cross-Functional Collaboration, Interpersonal Relationships, Problem Solving, Product Sales Training, Service Requests, Stakeholder Management, Technical Support, Veterinary Medicine

Preferred Skills:

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Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Not Applicable

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

04/30/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

About Merck & Co.

Global pharmaceutical company known for oncology, vaccines, and infectious disease treatments. Headquartered in Rahway, NJ.

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Job Details
LocationSAU - Riyadh - Riyadh (Business Gate)
Work typeOnsite
DepartmentCustomer Support
SeniorityMid
CountrySaudi Arabia
About the company
Merck & Co.
Global pharmaceutical company known for oncology, vaccines, and infectious disease treatments. Headquartered in Rahway, NJ.
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