About this role
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Position
Roche Diagnostics
The Senior Integrated Specialist role focuses on integrating IT expertise with digital projects, specifically in lab automation solutions (LAS).
Key Responsibilities
Digital
Provide IT insights and proposals for digital projects, and support customer presentations.
Solutions design for offering digital solutions functions and products
Digital products troubleshoot and provide support for networking devices and virtual machine infrastructure.
Perform application support and configuration of digital/automation products
Workflow
Conduct simulation analysis - TAT estimation and support proposals, presentations
Tender reviews for LAS projects
Perform layout drawing to visualize the ideal layout and workflow for customers
Quality & Process Control
Manage quality and service issues (QN/SBN) for licensed IT & Automation products, standardize technical documents (implementation, process), and support case escalation to regional/global teams.
Training
Conduct internal trainings/workshops on IT/automation
Provide support for external customer events and workshops.
Deliver customer training for automation instruments and various digital solutions
Education
Bachelor’s Degree in Science/Healthcare/Information Technology or related disciplines
Experience
At least 3 years of experience in Marketing / Application /Product Support in IVD or related field
Skills
Good presentation skill
Good negotiation and influencing skill
Team player with good communication and interpersonal skill
High computer literacy and technical ability
Language
Professional fluency in Cantonese, Mandarin and English
Who we are
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.
About Roche
Swiss multinational healthcare company leading in oncology, diagnostics, and personalized medicine. Headquartered in Basel, Switzerland.
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