About this role
Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.
The P2P Latin America Operations Performance Lead supports the effective delivery of Procure to Pay services across the LATAM region. The role focuses on operational execution, service performance monitoring, and continuous improvement to support key enterprise metrics such as DPO and POT, within a SOXcontrolled environment.
Working closely with the Regional and Global P2P leadership, internal stakeholders, and external BPO partners, the OPL helps ensure stable service delivery, identifies performance issues, supports improvement initiatives, and reinforces standard ways of working across LATAM markets. The role is primarily executionfocused, with growing exposure to regional coordination, governance, and transformation activities.
- Support or lead the day to day delivery of P2P services across LATAM markets in line with global standards and service expectations.
- Assist in executing global and regional P2P strategies, projects, and initiatives within the LATAM region.
- Monitor, analyze, and report on service delivery KPIs, SLAs, and operational metrics.
- Identify service delivery issues, trends, and root causes, supporting corrective action tracking and resolution.
- Support the preparation of materials and insights for operational governance and service review forums.
- Work closely with cross‑functional stakeholders (Finance, Procurement, Treasury, IT) to support effective end‑to‑end P2P service delivery.
- Participate in process improvement initiatives and support small‑to‑medium scale change activities.
- Collaborate with Technology and Global teams to support system improvements, automation, and digital enablement initiatives.
- Support standardization, best‑practice adoption, and knowledge sharing across LATAM markets.
Contribute to cost awareness and efficient resource usage across P2P operations.
Support compliance with internal controls, SOX requirements, and company policies.
Promote a strong service, risk, and compliance culture across LATAM P2P operations.
Education and experienced
- Bachelor’s degree in Finance, Accounting, Business, or a related field.
Progress toward a professional qualification (CIMA / ACCA / ACA or equivalent).
MBA is desirable but not required.
5–8 years of relevant experience in P2P, Finance Operations, or Shared Services.
Exposure to LATAM markets and multicultural environments.
Experience working with or supporting outsourced/BPO service providers.
Understanding of internal controls, SOX, and operational risk.
Exposure to process change, system upgrades, or transformation initiatives.
Job Posting End Date
2026-05-30
Equal Opportunities
Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.
During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.
The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.
Adjustment or Accommodations Request
If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.
Note to candidates
The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.
About Haleon
Consumer healthcare company spun off from GSK, making brands like Sensodyne, Advil, and Centrum. Based in Weybridge, UK.
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