Senior Manager - Associate Director, Digital Supply Chain & Process Excellence

Overview Incyte is a biopharmaceutical company focused on the discovery, development, and commercialization of novel medicines to meet serious unmet medical needs in oncology and inflammation and autoimmunity. Incyte is committed to the rigorous pursuit of research and development excellence to improve the lives of patients, make a difference in health care, and build sustainable value. The Company strives to discover and develop first-in-class and best-in-class medicines-advancing a diverse portfolio of large and small molecules. Job Summary (Primary function) The Senior Manager - Associate Director, Digital Supply Chain & Process Excellence combines end-to-end clinical supply operational leadership (packaging, labeling, distribution, storage, returns, and destruction of finished goods) with strategic ownership of systems integration, operational excellence, and external operations governance. The person in this position will play a key role in mitigating supply risk during periods of change or constraint, while also helping to build scalable, standardized ways of working that support future growth. Essential Functions of the Job (Key responsibilities) Clinical Supply Operations Leadership & Surge Support · Provide senior-level oversight and hands-on support across clinical supply operations, including: o Packaging and labeling o Distribution, storage, and inventory management o Returns, reconciliation, and destruction of finished goods · Act as a flexible operational leader during periods of supply shortage, resource constraints, or accelerated timelines. · Partner with internal teams and external vendors to proactively identify, mitigate, and resolve risks to clinical supply continuity. · Lead investigations, root cause analyses, and corrective/preventive actions related to supply disruptions. · Ensure compliance with GMP, GCP, GDP, and applicable regulatory requirements. Systems Strategy & Single Source of Truth Ownership: Provide leadership in the development and continuous improvement of systems that integrate: · Clinical trial demand and forecasts · Bulk and finished goods inventory · Manufacturing timelines and status · Packaging, labeling, and distribution plans · Champion the establishment and governance of a single source of truth for clinical supply and development data. · Identify system gaps, data inconsistencies, and process inefficiencies that increase operational risk. · Partner with IT and cross-functional teams to design scalable, future-ready solutions. · Drive data governance, standardization, and change management to ensure consistent adoption and reliable decision-making. Operational Excellence & Process Standardization · Lead operational excellence initiatives aimed at improving efficiency, scalability, and robustness of clinical supply operations. · Identify opportunities to streamline processes across internal teams and external partners. · Develop and implement standardized workflows, templates, metrics, and best practices. · Define and track key performance indicators (KPIs) to monitor operational performance and supply risk. · Support the development and maintenance of SOPs, work instructions, and training materials. External Operations & Vendor Governance · Play a key role in streamlining and professionalizing external clinical supply operations. · Contribute to the development of a baseline vendor governance framework, including: o Standardized terms and conditions o Rate cards and cost benchmarks o Service level expectations and performance metrics · Support evaluation, onboarding, and selection of new vendors using consistent, data-driven criteria. · Partner with Procurement, Quality, and Legal to ensure vendor agreements support operational needs and compliance requirements. · Support ongoing vendor performance management and continuous improvement efforts. Cross-Functional Leadership & Strategic Contribution · Serve as a trusted advisor to program teams and senior stakeholders on supply readiness, operational risk, and system maturity. · Communicate risks, mitigation strategies, and improvement initiatives clearly and effectively. · Contribute to long-term clinical supply strategy, operating model design, and capability building. · Mentor and support team members as appropriate (people management optional depending on organizational design). Qualifications (Minimal acceptable level of education, work experience, and competency) · Degree (such as Bachelors) in a scientific, engineering, supply chain, or related discipline (advanced degree preferred), or equivalent experience. · Relevant experience in clinical supply operations, pharmaceutical manufacturing, or supply chain management. · Knowledge of clinical trial supply processes and GMP/GDP requirements. · Demonstrated ability to lead both execution-focused and strategic initiatives. · Ability to work cross-functionally and influence without direct authority. · Analytical, problem-solving, and communication skills, both written and verbal. · Willingness to travel up to 5%, both domestic and international with reasonable accommodations for qualified individuals with disabilities. Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required. Incyte Corporation is committed to creating a diverse environment and is proud to be an equal opportunity employer. We Respect Your Privacy Learn more at: http://www.incyte.com/privacy-policy The Incyte hiring organization processes your personal data to manage your job application in order to enter into an employment relationship with you if you are the successful candidate. During the process, you may be asked to respond to questions that will screen out your application if you do not meet certain objective criteria required by the job. You can learn more about this process here. You may have the right to access, delete, restrict, edit, move, or object to the use of your personal data. You may also have a right to report concerns to the authority responsible for data privacy in the country where the position is based or where you live or work. You can learn more about Incyte’s data protection practices here. By accessing this link you can learn about the types of personal data we collect, how we use it, whether collection and processing is optional, sources of the personal data we process, how it is shared, where it is stored or transferred to, how long we keep it, and contact information for Incyte, Incyte’s data protection officer, and your supervisory authority (if applicable). Please contact privacy@incyte.com if you have any questions or concerns or would like to exercise your rights.