About this role
At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
Job Description
Gilead's mission is to discover, develop, and deliver therapies that will improve the lives of patients with life-threatening illnesses worldwide.
Key Responsibilities:
Ability to manage and lead special projects as needed. Remain flexible and adaptive to changing business requirements and processes.
Review and approve Medicaid and ADAP invoice submissions, price lists and contract updates within an appropriate timeframe to ensure data is accurate to allow Gilead to properly process and pay on time.
Create, drive and analyze day-to-day operational reports and metrics to ensure adherence to statutory and contractual services levels, identify/communicate trends.
Collaborate internally and with state Medicaid agencies or their intermediaries to resolve disputes in a timely manner.
Act as a subject matter expert and technical resource on rebating system/tools (Model N, SAP, Tableau)
Support the development and maintenance of policies, standard operating procedures and work instructions to ensure compliance and consistency.
Effectively interact with various key internal and external stakeholders (i.e. Customers, Account managers, Strategy and Analytics, FP&A, A/P, legal, 3rd party consultants, etc.)
Work collaboratively with the team to accomplish departmental goals.
Participate in internal and external audits, when needed, to demonstrate compliance with policies, laws and.
Collaborate with Associate Director to create and maintain a prioritized list of needs for each business segment, working to outline specific data needs for each business method and analysis project.
Support team with general customer service inquiries and problem solving supervise routing of questions to appropriate resources.
Basic Qualifications:
Bachelor's degree and 8+ years of relevant experience; OR
Masters' degree and 6+ years of relevant experience; OR
PhD and 2+ years of relevant experience
Relevant experience in biotech, pharmaceutical or the healthcare industry
Preferred Qualifications:
Strong verbal, written, and interpersonal skills are required to ensure ability to interact with all levels of internal and external stakeholders.
Proven analytical experience and critical thinking skills are required.
Proven ability to manage, prioritize and understand the rebate payment process across Medicaid (FFS and MCO), Medicaid Supplemental, State Pharmaceutical Assistance Program and AIDS Drug Assistance Program, with limited supervision to meet deadlines and exercise sound judgements in a fast-paced environment.
Operations experience and customer service skills are required with an emphasis on time management, prompt follow-through, and being proactive.
Working knowledge of various claim processing principles, documentation requirements, and processing systems is required.
Basic knowledge of Model N and SAP is preferred but not required.
Knowledge of Medicaid, 340B, PBMs, and pharmacy business is a plus.
Data management skills and ability to analyze information to properly communicate relevant data to both internal and external stakeholders are required.
Demonstrate decision making skills, ability to work collaboratively in a team structure, as well as ability to problem solve and troubleshoot issues by self with minimum guidance is required.
Demonstrate understanding and interpretation of contract language.
Effectively develop solutions to complex problems with minimal tools and guidance.
Proficiency in Microsoft Excel and PowerPoint is required.
Basic knowledge of Tableau is preferred.
People Leader Accountabilities:
Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams.
Develop Talent - understand the skills, experience, aspirations and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, develop and realize their purpose.
Empower Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives, and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem.
For additional benefits information, visit:
https://www.gilead.com/careers/compensation-benefits-and-wellbeing
* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.
For jobs in the United States:
Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance.
For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster.
NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT
YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT
Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law.
Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.
Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.
For Current Gilead Employees and Contractors:
Please apply via the Internal Career Opportunities portal in Workday.
About Gilead Sciences
Biopharmaceutical company known for antiviral therapies in HIV and hepatitis, plus oncology treatments. Headquartered in Foster City, CA.
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