Business & Customer Insights Manager

Job Description Summary

Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. As we continue down this new and ambitious path, unique opportunities will present themselves, both professionally and personally. Join us, the future is ours to shape!

As the Business & Customer Insights Manager, you are the primary Business Partner for the BU Management and PM-Team for (strategic) analytics regarding market, competitor and customer insights. Based on detailed quantitative as well as qualitative analyses (external and internal sources) you define clear recommendations for go-to-market approach, resource allocation as well as M&S execution.

Job Description

Your Key Responsibilities:

Your responsibilities include, but not limited to:

• Systematic generation of insights and recommendations for the Business Units and the leadership teams

• Ensuring the correctness of the compilation and monthly analysis of market data including dashboards, and deduction of actionable insights

• Creation of actionable ad hoc market, product and business analysis based on internal and external data

• Creating insights presentations for the marketing and sales leadership team

• Leading insights projects for the business unit and deriving recommendations for the go-to-market model and resource allocation both for base portfolio and key launches

• Identification & reporting of key trends and growth opportunities

• Steering and coordination of projects with other markets, shared service departments or agencies (e.g. market research)

• Ensuring alignment of insights and dashboards structure with the go to market model

• Close collaboration across teams and functions (SFE, Data Management, BPA, Portfolio and Launch locally and within Region Europe)

What you'll bring to the role:

Essential Requirements:

• University degree in business administration or comparable studies

• 5+ years of experience in Pharma industry or Consulting

• Strong analytical mindset with the ability to independently perform analyses across financial, market and activity data in Excel to extract relevant insight for the business

• Structured way of working and ability navigate complexity as well as connect insights needs with processes and data bases

• Strong communication skills and ability to hold presentations both to operational and top management levels

• A willingness to do "doer-tasks", as well as high-level strategic tasks, necessary to support and help the business

• A collaborative nature and good ability to work in teams with effective communication and interpersonal skills

• Fluent in English

Desirable Requirements:

• Proficiency in German & French

• Knowledge of QlikCloud (or other data visualization tools)

• Experience in Matrix organizations

You'll receive:

Breakdown of benefits received in this role. Include flexible working, learning and development opportunities as well.

Why Sandoz?

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, touched the lives of almost 500 million patients last year and while we are proud of this achievement, we have an ambition to do more!

With investments in new development capabilities, state-of-the-art production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.

Our momentum and entrepreneurial spirit is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is encouraged!

The future is ours to shape!

#Sandoz

Skills Desired

Agility, Analytical Thinking, Brand Awareness, Building Construction, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Marketing Strategy, Media Campaigns, Sales, Stakeholder Engagement, Stakeholder Management, Strategic Marketing, Waterfall Project Management

Global leader in generic and biosimilar medicines, operating as an independent company spun off from Novartis. Based in Basel.

sandoz.com