Director Commercial Customer Service and Supply Chain ANZ

CSL

APAC, AU, Victoria, Melbourne, CSL Limited Melbourne Onsite Commercial

About this role

We’re hiring a strategic, people-focused leader to join CSL Seqirus as Director, Customer Service & Supply Chain (ANZ), based in Melbourne.

In this critical role, you’ll lead end-to-end supply chain and customer service operations, ensuring patients receive essential therapies safely, reliably and on time. You’ll shape strategy, drive performance, and partner across the business to deliver strong commercial outcomes in a complex, regulated environment.

Key Responsibilities:

Lead end-to-end supply chain and customer service strategy and execution across ANZ
Oversee Sales & Operations Planning, demand and inventory planning, logistics, and distribution
Drive a customer-centric approach, improving service performance and experience
Ensure compliance with pharmaceutical regulations (GMP, TGA, GDP) and manage risk
Lead continuous improvement initiatives to optimise cost, efficiency and performance
Build and develop high-performing teams, fostering a culture of accountability and collaboration
Partner with senior stakeholders across Commercial, Manufacturing, Quality and Finance, as well as external partners including government, suppliers and logistics providers

Your Skills & Experience:

Degree in Supply Chain, Business, Engineering or a related field; MBA or equivalent highly regarded
10+ years’ experience in supply chain/customer service leadership roles
Experience working within the pharmaceutical, biotech or healthcare sector preferred
Professional certifications (e.g. CSCP, CPIM, PMP) advantageous
Strong strategic and commercial mindset, with experience linking operations to business outcomes
Proven ability to lead cross-functional teams and complex operations
Strong stakeholder engagement and influencing capability

Why join CSL Seqirus

This is a high-impact leadership role where you’ll help ensure life-saving therapies reach patients when they’re needed most—while shaping strategy, building capability, and driving performance across a critical function.

If you’re a strategic leader passionate about operational excellence, people leadership, and patient impact, we’d love to hear from you.

Applications Close on June 14, 2026

About CSL Seqirus

CSL Seqirus is part of CSL. As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. With state-of-the-art production facilities in the U.S., the U.K. and Australia, CSL Seqirus utilizes egg, cell and adjuvant technologies to offer a broad portfolio of differentiated influenza vaccines in more than 20 countries around the world.

To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit https://www.csl.com/ and CSL Plasma at https://www.cslplasma.com/.

Our Benefits

For more information on CSL benefits visit How CSL Supports Your Well-being | CSL.

You Belong at CSL

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.

To learn more about inclusion and belonging visit https://www.csl.com/careers/inclusion-and-belonging

Equal Opportunity Employer

CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.

Watch our ‘On the Front Line’ video to learn more about CSL Seqirus