About this role
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Ostro is a specialized business division within Veeva, dedicated to advancing brand engagement for the life sciences industry through AI technology. Veeva Ostro empowers life sciences companies to transform how they connect with the people who need their innovations most. By joining this fast-growing team, you will work at the forefront of leveraging AI innovations to make healthcare information seamless, intuitive, and impactful.
Reporting to the Manager, Nurse Navigator Operations and Training (MNNO&T), the Junior Consumer Support Navigator (CSN) is a webchat and call center specialist who is responsible for providing inbound and outbound customer (consumer) support in a Life Sciences (Biotech) environment. In addition, the focus of the CSN is to ensure that the activities of the CSN contribute to the MNNO&T’s overall program objectives.
This role averages 17–25 hours per week. Our goal is to grow volume and budget in a way that allows per diem team members to transition into full-time roles over time.
About Veeva Systems
Industry cloud company providing software solutions for life sciences, including CRM, clinical, regulatory, and quality applications. Headquartered in Pleasanton, CA.
Similar jobs you might like
PostedApr 17, 2026
LocationUnited States
Work typeOnsite
DepartmentOstro - Na
EmploymentPart-Time
SeniorityEntry
Salary22 – 28 USD / hour
CountryUnited States
Veeva Systems
Industry cloud company providing software solutions for life sciences, including CRM, clinical, regulatory, and quality applications. Headquartered in Pleasanton, CA.
View all 813 open jobs at Veeva Systems
Hiring locations:
United States (414), United Kingdom (65), Spain (60)
Salary benchmark for Ostro - Na roles in United States:
median 115,000 – 175,000 USD
· based on 9 similar roles
Browse more biotech & pharma jobs
Find similar roles in this department, country, or city.