Tech Business Analyst (CFS TT)

Job Description Summary

Job Purpose : The Business Analyst in Sandoz’s CFS Technology org (supporting Legal and Compliance functions) ensures that technology services and solutions precisely meet the evolving needs of our stakeholders. This role involves a deep understanding of both functional and business requirements through comprehensive elicitation, analysis, validation, specification, and documentation.
The Business Analyst will adapt to daily shifts in stakeholder demands, delineate functional requirements, outline current and future process flows, construct business cases, and validate design specifics with users to deliver customized and effective technology solutions.

This role will focus on:
1. Requirements Specification and Analysis
2. Process Mapping and Improvement
3. Business Case Development
4. Stakeholder Engagement and Communication
5. Solution Validation and Documentation

Contribute to challenge and improve local/simple business processes, products, services, and software through data analysis. -Engage with business representatives and support the CFS TT SST teams and Functions to develop business requirements and deliver data driven recommendations to improve efficiency and add value.

Job Description

Key Responsibilities

 

•     Requirements Specification and Analysis

• • Thoroughly analyse and document stakeholder needs and functional requirements.

  • Develop detailed functional and system specifications to guide technology solution development.

  • Regularly review and update requirements as projects evolve and new needs emerge.

•     Process Mapping and Improvement

• • Map current processes to identify inefficiencies and areas for improvement.

  • Design future state processes that enhance operational efficiency and align with business objectives.

  • Implement process changes and monitor their impact to ensure desired improvements are achieved.

•     Business Case Development

• • Identify business opportunities and develop robust business cases to justify investment in new technology solutions.

  • Conduct cost-benefit analyses to outline potential returns and justify the expenditure involved.

  • Present business cases to senior management and stakeholders to secure approval and funding.

•     Stakeholder Engagement and Communication

• • Gather financial and operational data to support business case assumptions.

  • Use financial modelling techniques to forecast the impact of proposed solutions.

  • Prepare and deliver presentations to executive leadership outlining the business case and expected ROI.

•     Solution Validation and Documentation

• • Organize regular update meetings and produce progress reports for stakeholders.

  • Develop communication plans that specify message content, delivery methods, and timing.

  • Conduct surveys and interviews to gather stakeholder feedback and identify areas for improvement.

 

Major accountabilities: 

• • Contribute to create -consistency and traceability between user requirements, functional specifications, and testing and validation.

  •  Support validation and testing as appropriate and ensure adherence to Security and Compliance policies and procedures within Service Delivery scope.

  • Support with internal IT systems and documentation requirements, standards (including quality management and IT security), regulatory environments / requirements (if applicable), TT Service Portfolio and with industry best practices in leveraging technologies for the business and taking advantage of reusable products, solutions and services wherever applicable.

  • Additional specification required for testing.

 

Associated Tasks

·        Requirements Specification and Analysis

• • Conduct interviews and workshops with stakeholders to gather detailed requirements.

  • Collaborate with IT architects and developers to translate business needs into technical specifications.

  • Maintain a requirements traceability matrix to track requirements throughout the project lifecycle.

  • Process Mapping and Improvement

  • Utilize BPM (Business Process Management) tools to create and revise process diagrams.

  • Facilitate process improvement workshops with cross-functional teams to brainstorm improvement opportunities.

  • Develop and implement a monitoring plan to assess the effectiveness of new processes.

  • Business Case Development

  • Gather financial and operational data to support business case assumptions.

  • Use financial modeling techniques to forecast the impact of proposed solutions.

  • Prepare and deliver presentations to executive leadership outlining the business case and expected ROI.

  • Stakeholder Engagement and Communication

  • Organize regular update meetings and produce progress reports for stakeholders.

  • Develop communication plans that specify message content, delivery methods, and timing.

  • Conduct surveys and interviews to gather stakeholder feedback and identify areas for improvement.

Solution Validation and Documentation

• • Coordinate testing phases including unit, integration, system, and user acceptance testing.

  • Create comprehensive documentation packages for each new system or solution implemented.

  • Facilitate lessons learned sessions post-implementation to identify successes and areas for future improvement.

 

Key performance indicators:

• • Feedback on dedicated phases for Project execution (quality, time) -Degree of customization vs configuration of COTS solutions.

  • Process efficiency (specific scope) -Steady/Uninterrupted process flow (specific scope) -Completeness and accuracy of Business Process Model (BPM) -local or non-complex processes -Business process documentation up to date (specific scope)

 

Minimum Requirements: 
              Work Experience:

• • Leveraging digital technology / big data.

  • Influencing without authority.

  • Relationship Management.

  • Interactions with senior management.

  • Multi-national global experience.

  • Working experience within the pharmaceutical industry.

  • Collaborating across boundaries.

              Skills:

• • Analytical Thinking.

  • Communication Skills.

  • Requirements Analysis.

  • Requirements Gathering.

              Languages :

• • English (Fluent)

 

Job Dimensions: (optional, can be deleted)

Financial Responsibility (Budget, Cost, Sales, etc.): N/A

Impact on the organization: Local

 

Education: Bachelor’s degree in a relevant field (e.g., Computer Science, Business Administration).

Master’s degree or advanced certification in Business or Technology Management is preferred.

 

Experience:

• • 8+ years overall experience ; preferably the last two years in a business / management consulting and/or business analysis role within a technology environment at a multi-national company.

  • Approx. 4 years experience with hands-on coding as a developer will be a definite plus

  • Experience in process mapping (Knowledge of process mapping tools like Visio, Miro or Draw.io

  • Hands on experience in business case development, understanding of ROI

  • Proven ability to adapt and respond to changing business needs.

  • Prior experience in working with Legal and Compliance stakeholder is desirable

Skills Desired

Analytical Thinking, Communication Skills, Requirements Analysis, Requirements Gathering

Global leader in generic and biosimilar medicines, operating as an independent company spun off from Novartis. Based in Basel.

sandoz.com