Jobs / Merck KGaA / Head of Customer Service (all genders)

Head of Customer Service (all genders)

Merck KGaA
Wroclaw, Dolnoslaskie, Poland Onsite Commercial Full-time
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About this role

Join our team as Head of Customer Service and lead a high-performing team in the Life Science sector. Drive digital transformation, manage end-to-end customer journeys, and shape strategy for commercial growth. If you excel in leadership, operational excellence, and stakeholder management, this is your opportunity to make a significant impact.

About Merck KGaA

Science and technology company operating in healthcare, life science, and electronics sectors. Headquartered in Darmstadt, Germany.

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Job Details
PostedJun 05, 2026
LocationWroclaw, Dolnoslaskie, Poland
Work typeOnsite
DepartmentCommercial
EmploymentFull-time
SeniorityDirector
CountryPoland
About the company
Merck KGaA
Science and technology company operating in healthcare, life science, and electronics sectors. Headquartered in Darmstadt, Germany.
View all 766 open jobs at Merck KGaA
BioHired Insights
Hiring locations: United States (263), India (67), China (53)
⚠ Layoff history
1 layoff event reported at Merck KGaA:
  • Jun 2026 · 88 affected · Rahway, NJ
See full layoff tracker →

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