Jobs / Merck KGaA / 高级专家，客户服务AI及数字化解决方案

高级专家，客户服务AI及数字化解决方案

Merck KGaA
Shanghai, Shanghai, China Onsite Commercial Full-time ZH-CN
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About this role

We are looking for a senior expert to lead the identification, design, and implementation of customer service AI and digital solutions. Drive digital transformation, optimise customer journeys, and deliver scalable, data-driven solutions. Ideal for candidates with strong experience in digital transformation, AI, and customer service processes.

About Merck KGaA

Science and technology company operating in healthcare, life science, and electronics sectors. Headquartered in Darmstadt, Germany.

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Job Details
PostedJul 06, 2026
LocationShanghai, Shanghai, China
Work typeOnsite
DepartmentCommercial
EmploymentFull-time
SeniorityMid
CountryChina
LanguageZH-CN
About the company
Merck KGaA
Science and technology company operating in healthcare, life science, and electronics sectors. Headquartered in Darmstadt, Germany.
View all 781 open jobs at Merck KGaA
BioHired Insights
Hiring locations: United States (267), India (74), China (57)
⚠ Layoff history
1 layoff event reported at Merck KGaA:
  • Jun 2026 · 88 affected · Rahway, NJ
See full layoff tracker →

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