About this role
Join us as a Genesys Cloud CX Engineer, supporting and enhancing the Genesys Cloud CX platform to drive omnichannel customer engagement. You will design and optimise customer journeys, manage integrations, and collaborate with cross-functional teams. Ideal candidates bring significant experience in contact centre technology and Genesys Cloud CX.
About Merck KGaA
Science and technology company operating in healthcare, life science, and electronics sectors. Headquartered in Darmstadt, Germany.
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PostedAug 15, 2026
LocationCosta Rica, Costa Rica, Costa Rica
Work typeOnsite
DepartmentInformation Technology
EmploymentFull-time
SeniorityMid
CountryCosta Rica
Merck KGaA
Science and technology company operating in healthcare, life science, and electronics sectors. Headquartered in Darmstadt, Germany.
View all 814 open jobs at Merck KGaA
Hiring locations:
United States (290), India (79), China (56)
⚠ Layoff history
1 layoff event reported at Merck KGaA:
- Jun 2026 · 88 affected · Rahway, NJ