Jobs / Merck KGaA / Customer Success Operations Manager, Customer Digital Products

Customer Success Operations Manager, Customer Digital Products

Merck KGaA
Burlington, Massachusetts, United States Onsite Commercial Full-time
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About this role

We are looking for a Customer Success Manager to support digital products within our Customer Digital Products organisation. Drive customer engagement, support go-to-market activities, and help grow our customer base. Ideal for candidates with B2B experience and a background in business management or related fields.

About Merck KGaA

Science and technology company operating in healthcare, life science, and electronics sectors. Headquartered in Darmstadt, Germany.

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Job Details
PostedAug 18, 2026
LocationBurlington, Massachusetts, United States
Work typeOnsite
DepartmentCommercial
EmploymentFull-time
SeniorityMid
CountryUnited States
About the company
Merck KGaA
Science and technology company operating in healthcare, life science, and electronics sectors. Headquartered in Darmstadt, Germany.
View all 814 open jobs at Merck KGaA
BioHired Insights
Hiring locations: United States (290), India (79), China (56)
Salary benchmark for Commercial roles in United States: median 100,000 – 150,000 USD · based on 296 similar roles
⚠ Layoff history
1 layoff event reported at Merck KGaA:
  • Jun 2026 · 88 affected · Rahway, NJ
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