Jobs / Merck KGaA / Customer Success Manager, Customer Digital Products

Customer Success Manager, Customer Digital Products

Merck KGaA
Burlington, Massachusetts, United States Onsite Commercial Full-time
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About this role

Become part of our team as a Customer Success Manager, supporting the growth and adoption of our Customer Digital Products portfolio across the Americas. Collaborate with senior leadership and commercial teams, drive customer engagement, and translate insights into value narratives. Ideal for experienced professionals in B2B environments with strong data and business acumen.

About Merck KGaA

Science and technology company operating in healthcare, life science, and electronics sectors. Headquartered in Darmstadt, Germany.

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Job Details
PostedAug 18, 2026
LocationBurlington, Massachusetts, United States
Work typeOnsite
DepartmentCommercial
EmploymentFull-time
SeniorityMid
CountryUnited States
About the company
Merck KGaA
Science and technology company operating in healthcare, life science, and electronics sectors. Headquartered in Darmstadt, Germany.
View all 814 open jobs at Merck KGaA
BioHired Insights
Hiring locations: United States (290), India (79), China (56)
Salary benchmark for Commercial roles in United States: median 100,000 – 150,000 USD · based on 296 similar roles
⚠ Layoff history
1 layoff event reported at Merck KGaA:
  • Jun 2026 · 88 affected · Rahway, NJ
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