Senior Manager - 2(Email Domain, Identity & Virtualization SME)

Job Title:

Email Domain, Identity & Virtualization SME

Job Grade (refer to JE)

Senior Manager -2,G9B

Function:

Information Technology

Sub-function:

Infra IT

Manager’s Job Label:

AD/IDAM & Email Lead / Architect  

Skip Level Manager’s Label:

Global Head DC/SNOC

Function Head Title:

SM / DGM

Location:

Mumbai

Areas Of Responsibility

At Sun Pharma, we commit to helping you “Create your own sunshine”— by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community.

Are You Ready to Create Your Own Sunshine?

As you enter the Sun Pharma world, you’ll find yourself becoming ‘Better every day’ through continuous progress. Exhibit self-drive as you ‘Take charge’ and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we ‘Thrive together’ and support each other’s journeys.”

We are seeking a seasoned Subject Matter Expert (SME) with proven experience in email domain architecture, identity and access management (IDAM), and virtualized infrastructure. This role combines expertise in Windows Active Directory, VMware systems, Microsoft Exchange, MDM, cloud platforms, and integration of business-critical applications including SuccessFactors. The ideal candidate will lead transformational initiatives, enhance system availability and security, and integrate modern automation and configuration management strategies. The role will also include project management, vendor coordination, budget planning, and contract management.

Key Responsibilities:

1. Email, AD & IDAM:

• Serve as SME for Active Directory, Microsoft Exchange, IDAM, SSO, and MFA implementations.
• Manage multi-cloud and on-prem email systems including Exchange 2010/2013/2016/2019, Office 365, IBM, IceWarp.
• Integrate email and AD systems with web-hosted apps, PTR entries, DNS, and email security protocols (SPF, DKIM, DMARC).
• Administer and integrate email solutions with critical apps like SAP SuccessFactors, HRMS, and enterprise platforms.
• Lead email migration, consolidation, and security enhancement projects.
• Configure and manage email archival using EMC SourceOne and related storage solutions.

2. Active Directory & Windows Systems:

• Design, implement, and maintain multi-forest/domain Active Directory systems across Windows 2003–2019 environments.
• Expert in Group Policy, DNS, AD replication, OU design, schema, and backup/restore strategies.
• Lead identity lifecycle management and federation (ADFS).

3. Virtualization & Cloud:

• Act as SME for VMware platforms (ESXi 5.x–8.x) and Microsoft Hyper-V.
• Deploy and support Citrix XenApp/XenDesktop, VMware NSX, Azure Stack, SCCM, SCOM.
• Experience in Hyperconverged Infrastructure, Software Defined Networking/Storage.
• Work with cloud platforms Azure, AWS, GCP.

4. MDM & Automation:

• Manage MDM platforms like MaaS360, Microsoft Intune.