Executive Assistant / Coordinator

Job Description Summary

Job Description

Major accountabilities:

• General administrative support: Deals with complex administrative and organizational assignments independently and takes care of general administrative tasks.

• Involved in strategic planning processes.

• Interaction: Informs, advises and supports the team and associates from outside the team on processes, guidelines services that are specific to the department.

• Accommodates customer’s specific needs.

• Work processes in own area of responsibility: Initiates new processes or modification of processes and coordinates the introduction of new or modified processes.

• Handling of administrative projects: Acts as project coordinator/manager for administrative projects (design, planning, implementation, communication, etc.) -Supervisory tasks: Mentors temporary employees or apprentices or assumes a limited project coordination/management role.

• Proactively engage stakeholders to ensure that on site client’s expectations are met through high levels of customer service -Effectively manage service vendor to ensure an on time deliverable system.

• 24/7 emergency call support and site attendance is required.

• Flexibility and ownership of the overall operations.

• Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable)

Key performance indicators:

• Enhance operational effectiveness and efficiency -Consistently monitor and control the quality of performance -Reduce operational costs -Maximize asset value and extend asset life cycle

Minimum Requirements:
Work Experience:

• Managing Crises.

• Cross Cultural Experience.

• Collaborating across boundaries.

Skills:

• Quality decision making.

• Managing resources.

• Creativity and visioning.

• Being assertive.

• Conflict management.

• Challenging the status quo.

• Influencing and persuading.

• Transaction Deal Structuring.

• Franchise Strategy Prioritization.

• Analyzing stakeholder requirements.

Languages :

• English

• Ukrainian

Skills Desired

Global pharmaceutical company focused on innovative medicines in oncology, immunology, and neuroscience. Headquartered in Basel, Switzerland.

novartis.com