Technology Business Relationship Lead, Central Cluster Europe

Job Description Summary

Sandoz is going through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. By creating a new and ambitious path, it will provide a unique opportunity for us all, both professionally and personally.

Join us in the role of Technology Business Relationship Lead, Central Cluster Europe, the future is ours to shape!


The Technology Business Relationship Lead, Central Cluster Europe acts as the primary technology partner for the cluster, aligning business priorities with technology strategy, investments, and delivery. The role supports 9 countries across commercial, manufacturing, development, and GCC operations, driving demand management, stakeholder engagement, adoption of global solutions, and successful delivery of technology initiatives while serving as the key interface between Cluster Leadership and Global Technology.

Job Description

Job Purpose

Own the technology agenda for Central Cluster Europe, acting as the senior business relationship partner between the cluster, countries, sites, and Global Technology. The role ensures clear prioritization, transparent demand management, adoption of global solutions, and delivery of technology initiatives aligned with business priorities.

Scope

The role covers Central Cluster Europe, including Poland, Austria, Croatia & Slovenia, Hungary, Romania & Moldova, and Czech Republic & Slovakia. The cluster represents 9 countries, approximately USD 1.1B 2025 net sales, 3,800+ employees, and a mixed setup across commercial, manufacturing, development, and GCC environments.

Key Responsibilities

• Act as the primary Technology Business Relationship Lead for Central Cluster Europe, building trusted relationships with cluster and country leadership.
• Own and consolidate technology demand across the cluster, ensuring alignment with business strategy, value, risk, and global technology priorities.
• Represent cluster and country needs in global prioritization, portfolio, roadmap, and budget discussions.
• Ensure Global Technology programs land in countries in an integrated, transparent, and predictable way.
• Support adoption of global platforms and drive simplification of local applications and technology landscape.
• Partner with commercial, manufacturing, development, GCC, and site stakeholders to ensure technology priorities reflect business continuity and growth needs.
• Coordinate delivery through global technology teams, ensuring clear ownership, escalation, and follow-up.
• Provide visibility to cluster leadership on ongoing initiatives, risks, dependencies, investment needs, and service performance.
• Support STEP and other transformation programs across the cluster, especially where manufacturing and development environments increase complexity.
• Drive effective stakeholder engagement, communication, and change adoption across a multi-country matrix environment.

Key Performance Indicators

• Business satisfaction and stakeholder feedback
• Quality and transparency of demand prioritization
• Delivery of cluster technology project pipeline
• Adoption of global solutions vs. local systems
• Reduction and rationalization of local applications
• Service performance and incident reduction trends
• Visibility of risks, costs, and investment needs
• Successful support of STEP (company Transformation program) and global program deployment

Required Experience

• 5+ years of experience in technology business partnering, project/program management, consulting, or digital transformation.
• Strong experience working in matrix, multi-country organizations.
• Good understanding of commercial, manufacturing, development, and site technology environments.
• Experience in healthcare, pharma, generics, or life sciences preferred.
• Proven ability to manage stakeholders without direct authority.
• Strong communication skills, with the ability to translate technology topics into business language.
• Experience with technology demand management, portfolio prioritization, adoption, and change management.

Education and Languages

• University degree in business, technology, science, or related field preferred.
• Fluent English required.
• Polish and/or other languages would be an advantage.

Key Competencies

• Business mindset
• Stakeholder engagement
• Organizational savvy
• Customer focus
• Change leadership
• Collaboration
• Results focus
• Executive communication
• Technology simplification and adoption mindset

Compensation Structure & Criteria: 

Sandoz compensation is determined by job level, qualifications, niche skills, experience, and location within company salary ranges. Fully proficient and highly effective employees can expect a starting salary around market median, with those new to the level or with less functional depth at the lower end of the range and those with sustained superior or niche skills towards the higher end of the range. Internal equity and external market data inform our range placement. Annual salary reviews consider performance outcomes, market alignment, and business needs. 

Job location: Warsaw, Poland

Work mode: hybrid

Variable compensation:

- Annual performance-based bonus: 18%

Additional benefits include:

• Lunch card worth 450 zł per month

• Laptop, mobile phone, car

• Medical care

• Life Insurance

• Retirement plan

• Multisport or Kultura + card (co-financed by the employee)

• Additional 2 days off

• Language learning platform

Pay frequency: monthly

Expected weekly working hours: 40h

Contract type: full-time

Why Sandoz?

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, provided more than 900 million patient treatments across 100+ countries in 2024 and while we are proud of this achievement, we have an ambition to do more!

With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.

Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is supported!

Join us!

Join our Sandoz Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Sandoz and our career opportunities, join the Network here: https://www.sandoz.pl/kariera/

#Sandoz

Skills Desired

Analytical Thinking, Business Acumen, Change Management, Influencing Skills, IT Governance, Organization Development, Presentation Skills, Servant Leadership, Stakeholder Management, Strategic Planning

Global leader in generic and biosimilar medicines, operating as an independent company spun off from Novartis. Based in Basel.

sandoz.com